Privacy Policy

FAYE.io collects and retains Personal Information about you only when you register to use FAYE.io’s services (name, email and company name), and when you register for paid services (general information such as your name, email address, billing address, and credit card information).

The information will be used to transact business with you and deliver requested services from time to time, as well as services improvement, contact, and research.

We protect your information

The information we receive from you is protected against unauthorized access once we receive it. We limit the access to your information to employees who have a business reason for accessing it. When collecting financial information from you, we use secure socket layer software (SSL). Transactions are made by Stripe.com

We cannot guarantee the security of your Personal Information. You acknowledge and agree that we make no such guarantee.

Data Storage & Retention

FAYE.io uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run FAYE.io. Although FAYE.io owns the code, databases, and all rights to the FAYE.io application, you retain all rights to your personal data.

Individuals across the globe, including the European Economic Area, the United Kingdom and Brazil, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to information, as well as to seek to update, delete or correct this information. You can usually do this using the settings and tools provided in your account. If you cannot use the settings and tools, contact the Customer who controls your workspace for additional access and assistance or you may find more details to contact us on our support page about account deletion.

FAYE.io will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s Terms of Use functionality, and as required by applicable law.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer hard drive. We use cookies so our web site can remember you and provide content you’re most likely to request. We also use cookies to gather statistical information about our web site, such as the time users spend at a site and the pages they visit most often. Those statistics do not contain Personal Information. We will also use cookies for advertising and remarketing purposes.

Links to other web sites

Our web sites may contain links to and from other web sites. Some links may be in the form of display advertising. We cannot guarantee that web sites other than our websites will respect and protect your Personal Information like we do. For your own protection, you should go to and read the privacy statements/policies of other web sites when you visit them.We are not responsible for the content of websites other than our web sites.

Your consent

When you provide us with Personal Information, you consent to the collection and use of this information by FAYE.io.

Disclosure

We will not sell or distribute your Personal Information except to provide products or services you have requested, when we have permission, or if it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law.

Business transfers

If FAYE.io, or substantially all of its assets were acquired, or in the unlikely event that we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of FAYE.io may continue to use the Personal Information as set forth in this policy.

Data Integrity

FAYE.io processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Enforcement

Enforcement – Customer Service is staffed to assist and support our customers’ activities and accounts, and also to enforce adherence to our User Agreement Terms of Use. Customer Service can suspend and/or terminate service for any account for breach of those terms or operating in a manner inconsistent with the Terms of Use. FAYE.io also works closely with department heads to ensure policies are adhered to and when necessary to terminate employment for any employee, permanent or temporary, that breaches the terms of hire, or presents a security risk.

FAYE.io regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or FAYE.io’s treatment of personal information by contacting us through this web site or by email at info@faye.io. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between FAYE.io and an individual.